Hot B2B E-Commerce Trends to Adopt in 2018

Ecommerce business patterns continue changing like the breeze every now and then. The most recent year was about business hazards and conquering market competitions and analyzing future technologies for organizations. For each business visionary hoping to flourish in the e-commerce world, following the most recent trends can enable them to develop their business capacities as per the requirements of the market.

Ecommerce is zoning into an era where machine learning and AI are becoming the most important. We have begun confiding in machines and are endeavoring to make use of them in different situations. With the advent of crypto currencies and voice search, sellers must stay aware of the present-day online shopping patterns to enable their customers to develop, increment deals and furthermore stay aware of market rivalry.

Here are the current year’s patterns that will undoubtedly enable you to design, strategize and unquestionably get ahead of the game.

See Also: Why it’s time to add eCommerce Channel to your Small Business

AI(Artificial Intelligence)

We can see that AI is coming in standard and is anticipated being operationalized and computerized. Items are currently being managed by machine learning with which we can instruct machines to perform superior to us. They would now be able to give us better scientific advancements and interesting models, setting AI among winning ecommerce business trends of 2018. Artificial Intelligence is effectively fuelling a several technologies like natural language processing data analytics, cognitive computing, and machine learning. For these to produce results, businesses initially need to perform information augmentation (IA).

IA helps organize information in a way that it ends up usable, refined and related. Most organizations are as yet sitting tight for quantifiable outcomes from AI related investment areas.


Next in our list of online business trends is chatbots. Numerous enterprises have their own chatbots that are currently starting to become personal assistants and aiding in better communication with brands online. The chatbot market expected to reach $1.2 billion inside this decade and we foresee seeing a 24% yearly development rate. Bots are presently capable of assisting with payments, processing, and marketing. They are greatly used for the distribution of data and for directing the decision-making process. In spite of the fact that this is great news, we have to still enhance how bots act and interact with people.

Mobile Commerce

Wireless technology has helped smartphones turn into a preferred medium for people to search for things and make purchases then. Subsequently, over 80% of individuals presently want to utilize their phone for locating stores, comparing prices, product searches, and purchases eventually.

Mobile commerce is nothing less than a revolution, and that makes it a significant ecommerce trend of 2018.

Many e-wallet players like Amazon, Apple and Google are currently offering single tick payments that expect to limit cart abandonment. Personalization and omnichannel experience for m-commerce users are on the hype where dealers are incorporating tools and responsive design to their sites. Application designers are mixing purchasing experiences online and offline in order to give customers a consistent shopping experience. We can look forward to more automation tools like cart re-engagement engines, specific platforms to collect product reviews and so forth.

On-demand applications and ‘shoppable tags’ are taking the whole user experience to another level.

Augmented Reality

With the declaration of Google ARCore and Apple ARKit, augmented reality is driving transformation and development higher than ever. Give your customers an in-store experience while they browse along any smart device. Real brands like IKEA are going big on AR technology with Ikea Place. Any ecommerce business trends listicle would be incomplete without AR, and as it should be! We can estimate an avalanche of AR supported applications giving users a dynamic user experience. Numerous enterprises are currently anticipating to incorporating AR technology within their frameworks for training and communication among other things.

AR gives you a chance to furnish your customers with a practical store like the shopping experience. Build applications that help them find out how a product looks and feels. If you intend to purchase a costly match of shades wouldn’t it be great if you could perceive how they would look on you and then choose whether you need to get them?

2018 is undoubtedly a leap forward year for AR and it is required to be worth $108 billion by 2021.

Big Data

With the development of big data, organizations are currently endeavoring to get more usable insights and focus on understanding the customers better. More organizations are presently offering cloud services to have the capacity to comprehend and access these big data assets. We would now be able to expect the analytics to dispense self-service software alongside data visualization models. Due to the success in the past, big data will couple up with other upcoming technologies and increase the overall effectiveness for both offline and online services.

Big Data will move its scope from hybrid data administration and visualization to the adoption of data platforms like Hadoop and NoSQL.

Recent Innovations

Numerous tools and technology will likewise help the ecommerce business industry in the coming year. Being a differentiator while giving customer experience will enable sellers to change over the individual consumer. Physical stores are once again back into action as individuals currently need their purchasing experience to be a mix of in-store and online browsing. We can likewise predict an outstanding development in IoT and automaton based deliveries. Voice search will also lead in the ecommerce space and dedicated applications will hold the fort for small businesses.

With everything taken into account, in spite of the fact that we can’t guarantee that these trends will revolutionize the business in 2018, yet they are certain to play a terrific part in molding ecommerce business for the future.

What we can make certain of then again is that ecommerce industry is looking forward to enhanced customer acquisition and retention. Merchants must update themselves and put resources in accordance to the most recent trends and consistently keep repeating work procedures for the success of their business.

Utilizing alternate approaches is critical to boosting sales and remaining ahead in the game.

Guest Author: Roshik is the co-founder of Mindster, one of the leading app development company in India. His visionary initiative and flamboyant management style have yield fruitful results for the company. He believes in sharing his strong knowledge base with an inclined focus on entrepreneurship and business.

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